FAQ

Shipping

Where do you ship?

We currently ship to the United States, Canada, and the United Kingdom.
More countries coming soon!

Do you offer international shipping?

Yes — we ship to Canada and the UK.

How much is shipping?

Shipping rates are automatically calculated at checkout based on your location and the items ordered.


Orders & Processing

How long does processing take?

Each item is made to order to reduce waste and keep quality high.
Processing typically takes 2–5 business days before your order ships.

How long is shipping?

Shipping time varies by location:

  • USA: 3–8 business days

  • Canada/UK: 5–12 business days

Times may vary during holidays.

Where is my order made?

All items are printed and fulfilled through our production partner to ensure consistent quality and fast delivery.


Returns & Replacements

Do you accept returns or exchanges?

Because every item is made on demand, all sales are final.

We only offer replacements for:

  • Damaged items

  • Misprints

  • Incorrect orders

We do not accept returns or exchanges for any reason.

My item arrived damaged or incorrect — what do I do?

No wahala — we’ll take care of it 💚

Email us at hello@attihverse.com within 7 days of delivery, and include:

  • Your order number

  • A short description of the issue

  • Photos of the item and packaging

Once approved, we’ll send a free replacement.
Refunds are only issued if a replacement isn’t possible.

Do you offer international returns?

No — because items are produced on demand and cannot be restocked, we do not accept returns from any country.

Replacements for damaged/incorrect items are still available.


Sizing

How do your tees and hoodies fit?

Our apparel is true to size with a comfortable, everyday fit.
Prefer a more relaxed look? Consider sizing up.

Do you offer extended sizes?

Yes — many items go up to 3XL or 5XL, depending on the style.


Order Changes

Can I change or cancel my order?

Orders begin processing quickly.
Email us at hello@attihverse.com within 1 hour of placing your order, and we’ll try our best to help.


Tracking

How do I track my order?

You’ll receive an email with a tracking link once your order ships.

My tracking hasn’t updated — is that normal?

Tracking may take 24–48 hours to update.
If it hasn’t moved after 3 days, email us and we’ll look into it.


Payments

What payment methods do you accept?

We accept all major credit/debit cards, Shop Pay, Apple Pay, Google Pay, and PayPal.


Need help?

Email us anytime at hello@attihverse.com

Response time: 24–48 hours